Frequently asked questions
What is Skopa?
Skopa is an App through which you can send money to another country in 3 clicks.
How do I send money through Skopa?
Follow these steps:
Download the App on your phone and register.
Press the “Transfer” button.
Choose the recipient from your contacts or enter a new phone number or email.
You can choose to transfer from your Skopa Wallet (you must have previously loaded money), from a card or from your bank account.
Enter the amount you want to transfer and the currency you want to transfer in.
Check your operation and confirm it!
How do I load money through Skopa?
Download the App on your phone and register.
Press the “Deposit” button.
You can deposit money from a card, from a bank account or in cash through the authorized networks.
Determine how much money you want to deposit.
Check your transaction and confirm it!
How do I send money through Skopa?
Follow these steps:
Download the App on your phone and register.
Press the “Send” button.
Choose the recipient from your contacts or enter a new phone number or email.
You can choose to transfer from your Skopa Wallet (you must have previously loaded money), from a card or from your bank account.
Enter the amount you want to transfer and the currency you want to transfer in.
Check your operation and confirm it!
How do I withdraw money I have in Skopa?
Log in to the App.
Click on the “Withdraw money” button.
You can withdraw money through a card, a bank account or in cash in authorized networks.
Determine how much money you want to withdraw.
Check your operation and confirm it!
Between which countries can I send money?
Currently you can send money between USA, Mexico, Chile, Colombia and Perú.
Coming soon to the whole world! (Pss. Join our waitlist to find out when we are coming to your country).
Can I send money at any time?
Yes, we operate every day and every hour!
How long does it take for my money to arrive in another country?
Transfers are instantaneous. However, due to systems and connections, the money may take a few minutes to arrive. We estimate no more than 5. 🏃🏃
Do I need to have a bank account or credit card to send and receive money?
No! By having the Skopa App downloaded and having logged in people can send and receive money – no bank account is required!
How much do I get charged for transferring money?
Zero. We do not charge fees, commissions or taxes for transferring money.
We anticipate, Skopa is the solution to your money!
What is the limit of money to send and receive through Skopa?
(USD 10,000 per month.)
Do I have to pay a fee for having a Skopa card?
The issuance of the card has a cost of USD o for a virtual card and USD 10 + shipping for physical cards. Then, there is no maintenance or usage fee!
Are there any charges that are obviously not shown to me?
No, all the charges that are made will be shown in the detail of your transactions. Please note that it may take up to 24 hours for the information to be updated.
What happens if I make a mistake in the data to send money?
Skopa is not responsible for unforced errors. However, you can contact us and we will do our best to make sure that this mistake does not cost you dearly!
Always remember to check your transaction before confirming.
Can I stop a transfer that has already been sent?
No, transfers that have already been sent cannot be cancelled. But you can contact us to solve the problem and if we are in time, we will stop it!
What makes Skopa different from other platforms that send money?
Skopa is the most convenient platform for sending money internationally.
We stand out from other platforms because of our speed, convenience and low fees.
Skopa merges the traditional banking system with the Blockchain, which allows us technological and economic advantages greater than the competition.
What services does Skopa provide?
International money transfer.
Domestic money transfer.
Digital wallet.
Mastercard for online/offline purchases and ATM withdrawals of your funds in the wallet.
What is a digital wallet?
It is a mobile service that allows you to operate with different currencies from your devices (phone, computer or tablet). These operations can be, for example, purchases of products or services.
A person loads his wallet with money, goes to a store and pays with the money he or she has stored there.
What is the backing of the money I put in this wallet?
When someone puts money into the Skopa Wallet, it is stored in the Blockchain system, in digital dollars: USDC, GLOUSD, USDT, etc. Also called stablecoins.
Every stablecoin, is backed by a dollar. This provides the security your money needs.
Where is my money stored/custodied?
Every penny that comes into Skopa is held by a our partner Venly through non-custodial wallets
What does it mean to have digital dollars?
It is the conversion that allows Skopa to unify the world’s currencies and technology to make your transfers faster, cheaper and safer. If you want, you can operate in digital dollars. If you don’t, you won’t even know they exist!
How do I know that the cryptocurrencies behind it will not lose their value from one moment to the next?
The variation that the stable cryptocurrencies on which Skopa is based can have is a maximum of 0.5% volatility. That is, extremely low. If this variation changes in any of the currencies, for example USDC, Skopa has a bot that automatically converts everything to another stable crypto that has had no volatility. In short: the cryptocurrencies on which Skopa is based, have low volatility risk.
How safe is this compared to traditional transfers?
The same! In addition to the economic support of Skopa, to access the App we offer the 2-step authentication system, the possibility to freeze cards when desired and 24/7 fraud prevention system. Skopa, Security 🤝 Security, Skopa.
Can I withdraw my digital USD to another wallet?
No, your digital dollars can be used to pay for products and services that accept that currency or to save them in your Skopa Wallet. If you want to transfer money, it is done in the main currency that each country has.
What currencies can I have in my wallet?
(US dollars, and stablecoins/digital dollars)
Can I access my account from a computer?
No, your account is only available through the Mobile App.(Pss. 95% of people access their financial services pages through mobile devices).
Who can I contact if I have more questions?
You can contact us by Whatsapp: (phone), by e-mail: contact@skopa.io or through our social networks: Facebook – Instagram – TikTok – Linkedin. And remember to follow us to find out all the benefits of Skopa!
